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Who we areWhat we collectHow we use it Lawful basesCookiesSharing RetentionYour rightsSecurityContactThis Privacy Policy explains how Zero One Networking Ltd ("we", "us", "our") collects and uses your personal data when you visit www.zeroonenet.co.uk or contact us. We are committed to protecting your privacy and handling your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who we are
Zero One Networking Ltd is a company registered in England & Wales (Company No. 10783206), with its registered office at 28 Petty Croft, Broomfield, Chelmsford, CM1 7FS. For the purposes of data protection law, we are the "data controller" of your personal data.
If you have any questions about this policy or how we handle your data, contact us at info@zeroonenet.co.uk or 0208 050 9066.
2. The information we collect
Information you give us
When you complete our enquiry form or contact us by email or phone, we may collect your name, company name, email address, telephone number and the content of your message.
Information we collect automatically
When you visit our website, our hosting and content-delivery providers automatically collect limited technical data such as your IP address, browser type, device information and the pages you view. This is used to keep the site secure, available and working correctly.
3. How we use your information
- To respond to your enquiry and provide the information or services you request;
- To provide, administer and improve our services and our website;
- To maintain the security, performance and integrity of our website;
- To comply with our legal and regulatory obligations.
We do not sell your personal data, and we do not use it for automated decision-making or profiling.
4. Our lawful bases for processing
Under UK GDPR, we rely on the following lawful bases:
- Consent — when you submit an enquiry, you consent to us using your details to reply.
- Legitimate interests — to operate, secure and improve our website and business, where this does not override your rights.
- Contract — where processing is necessary to take steps at your request before entering into, or to perform, a contract with you.
- Legal obligation — where we must process data to comply with the law.
5. Cookies & similar technologies
Our website does not use advertising or tracking cookies. We do not run third-party analytics or marketing trackers at this time. Our pages load web fonts from Google Fonts, which means your browser connects to Google's servers to retrieve them; this may involve your IP address being processed by Google. If we introduce analytics or other cookies in future, we will update this policy and seek your consent where required.
6. Sharing your information
We only share personal data with trusted third parties who help us run our website and business, acting as our data processors under appropriate agreements:
- Hostinger — website hosting and content delivery;
- Web3Forms — processes and delivers enquiry-form submissions to our inbox;
- Google Fonts — serves the fonts used on our website.
We may also disclose information where required by law, to protect our rights, or in connection with a business sale or reorganisation.
7. International transfers
Some of our providers may process data on servers outside the UK. Where this happens, we take steps to ensure your data is protected by appropriate safeguards (such as adequacy decisions or standard contractual clauses) as required by UK data protection law.
8. How long we keep your data
We keep enquiry and contact data only for as long as necessary to deal with your request and for our legitimate business and legal record-keeping needs, after which it is securely deleted. Server logs are retained for a limited period for security and troubleshooting.
9. Your rights
Under UK GDPR you have the right to: access your data; have inaccurate data corrected; request erasure; restrict or object to processing; data portability; and withdraw consent at any time. To exercise any of these rights, email info@zeroonenet.co.uk.
10. How we protect your data
We use appropriate technical and organisational measures — including encryption in transit (HTTPS), access controls and reputable hosting — to protect your personal data against loss, misuse and unauthorised access. No method of transmission over the internet is, however, completely secure.
11. Third-party links
Our website may link to external sites (for example our social media pages). We are not responsible for the privacy practices or content of those sites, and we encourage you to review their policies.
12. Children's privacy
Our website and services are intended for businesses and are not directed at children. We do not knowingly collect personal data from children.
13. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page with an updated "Last updated" date.
14. Contact us
Zero One Networking Ltd
28 Petty Croft, Broomfield, Chelmsford, CM1 7FS
Email: info@zeroonenet.co.uk · Tel: 0208 050 9066